Our typical delivery time is within 24 to 48 hours for most designs. If your project has a tighter deadline, we recommend opting for our priority rush service.

Yes, we absolutely offer rush and same-day delivery for urgent projects. As these orders require immediate attention, pricing depends on the design’s complexity and the timeline. Please email us directly at rgdigitizing@gmail.com for a custom rush quote.

We can provide files in any format your machine requires. We regularly work with DST, PES, JEF, EXP, VP3, XXX, and many others. Simply mention the format you need when you place your order.

We offer unlimited free revisions to ensure you are completely happy with the result. Our commitment to customer satisfaction means we’ll continue to refine your file until it’s perfect, at no extra charge.

For any questions regarding an order you’ve already placed, the best way to reach us is by email at rgdigitizing@gmail.com.

Our primary goal is your complete satisfaction. Because we offer unlimited free revisions, we work with you until the digitized file is exactly what you need. For this reason, we do not typically issue refunds, as we guarantee you’ll be happy with the final product.

We are specialists in all forms of embroidery digitizing. Our services include standard designs, 3D puff embroidery, appliqué, patches, hats, caps, jacket backs, and more.

Our pricing is highly competitive, starting as low as $9 for simpler designs. The final cost depends on the size and intricacy of your artwork. For larger or more complex pieces, we suggest requesting a custom quote to get the most accurate price.

Getting a custom quote is easy! You can either use the quote form on our website or email your design directly to us. We will review your artwork and reply with a precise quote and turnaround estimate, usually within a few hours.

Absolutely. We have extensive experience with large-format designs like jacket backs and highly detailed, multi-color artwork. Just send us your design, and we’ll create a customized digitizing solution to ensure a perfect stitch-out.

Yes, we have a minimum charge of $9.00, which covers standard 2″x 2″ designs with a guaranteed delivery within 48 hours.

That’s not a problem at all. Just let us know the brand and model of your embroidery machine. We’ll take care of the rest and ensure we deliver the correct file format for you. You can email this information to us at rgdigitizing@gmail.com.

You can submit your artwork in two easy ways: either upload the files when you place your order on our website or attach them in an email to us at rgdigitizing@gmail.com.

We can work with nearly any file type you have, including PNG, JPG, PDF, AI, EPS, and PSD. For the best possible digitizing results, we recommend providing the highest quality image or a vector file (like AI or EPS) if available.

Yes, we are happy to offer discounted pricing for customers with bulk or high-volume orders. Please contact us to discuss your needs.