Privacy Policy

At Rgembroiderydesigns, your trust matters. This Privacy Policy explains how we handle your personal information when you browse our site or purchase our digital machine embroidery designs. Please take a moment to read this policy carefully to understand how your data is collected, used, and protected.

Introduction

We are committed to offering a safe, secure, and personalized shopping experience. To provide this, we gather certain information to fulfill orders, improve our services, and enhance your overall interaction with our website.

Information We Collect

We collect two types of data:

1. Personally Identifiable Information (PII):
This includes your name, email address, billing/shipping address, contact number, and payment information. We gather this data when you create an account, place an order, sign up for newsletters, or participate in surveys.

2. Non-Personally Identifiable Information (NPII):
This refers to technical and usage data such as your IP address, pages visited, and time spent on the site. We use this information to better understand how our website is used and how we can improve it.

How We Use Your Information

We use the collected data to:

  • Process and deliver your orders

  • Keep you informed about your purchases and promotions

  • Customize your experience based on your preferences

  • Analyze usage trends and improve our offerings

Information Sharing

We may share your personal information with trusted third-party service providers who help with order fulfillment, payment processing, and customer support. These partners are required to handle your data securely. We never sell or rent your information to external parties, unless required by law.

How We Protect Your Data

We use industry-standard security measures to keep your data safe:

  • Secure Servers: Our infrastructure is protected by firewalls and strong password protocols

  • SSL Encryption: Transactions are secured using SSL technology

  • Regular Backups: Data is routinely backed up to prevent accidental loss

Use of Cookies

Our site uses cookies to enhance your browsing and shopping experience. Cookies help personalize content and save your preferences. You can disable cookies in your browser settings, but some site features may not function properly.

Children’s Privacy

We do not intentionally collect data from children under 13 years of age. If you believe a child has submitted personal information to us, please email rgdigitizing@gmail.com, and we will promptly remove it.

Managing Your Information

You can view or update your personal information anytime by logging into your account. However, purchase records may be retained as required for legal or operational purposes.

Promotional Emails & Opt-Out

If you’d prefer not to receive marketing emails, you can opt out by clicking the “unsubscribe” link in any of our emails or by contacting us directly at rgdigitizing@gmail.com.

Policy Updates

We may revise this Privacy Policy occasionally. Any updates will be posted on this page, so we encourage you to review it regularly.

Contact Us

For any questions or concerns regarding this Privacy Policy, feel free to reach out at:
📧 Email: rgdigitizing@gmail.com